Joel is extremely through in his diagnostic and straight forward with the issues and solutions. Fair, honest pricing and incredible work. cant recommend them enough!
Andrew comes highly recommended! Great company all around!
When both our upstairs and downstairs units went out in the same week, Joel responded to our diagnostic request within 1 hour of placing the call. He spent the day diagnosing the issues with both units, presented repair / replacement options and ballpark price estimates. After a clear explanation of the problems, solutions, and options to choose from we ended up repairing the upstairs unit. It just had a refrigerant leak (when parts from the manufacturer were not available, they still presented a workable solution and to work around the unavailable part). That unit was back up and running same day. The downstairs unit was very old, the air handler and components rusting out. All Hours provided like for like new unit pricing same day (Friday). New unit was delivered Monday and the crew completed tear down of the old and installation of the new in 1 day. Joel was honest and professional, got the job done quickly. I will certainly use All Hours Heating & Air Conditioning again - we are now scheduled for bi-annual maintenance and inspection to be sure the units run well for many years to come.
We used Joel to replace our hvac coil and we can gladly say that we are thoroughly pleased with the results. Joel was honest and extremely professional. He walked us through the process and made us feel comfortable about what needed to be done to fix the issue. He didn't try to sale additional services or replace unnecessary parts. I will certainly use All Hours Heating & Air Conditioning again.
These guys are the best in the business ( believe me we have dealt with many companies and spent lots of money). I'm very hard to impress but their professionalism, HONESTY, communication and knowledge is out of this world!! We went through many big name companies that didn't have a clue about what they where doing. In one visit we knew what the problems where. I would HIGHLY RECOMMEND! Save yourself some time and money and give All Hours all call first!
Joel was my technician. He arrived as promised and about 15 minutes before the scheduled time. Good communications, even calling that he would be early.
He was friendly, polite, professional and a master of his trade. I have an older system. He diagnosed what might fail in the future and only replaced what was necessary. He never high pressured me into buying a new system.
About 2 weeks go our 28 yr old system, without much of a warning, QUIT and it was cold. We reached out to All Hours. Joel was responsive, punctual, professional, knowledgeable...you name it. The unit ended up having to be replaced and never once felt like we were pressured or oversold and that was huge. When the crew was finished you couldn't tell they had been there. They did an amazing job cleaning up and there was a mess with all the old equipment and ductwork that was removed and replaced. I trust and highly recommend, without hesitation,
ALL HOURS HEATING & A/C
Joel was very helpful and very knowledgeable He advised of what I need to get do in order to replace my two units appreciated his help